June 24th, 2025
Everyone’s talking about AI—but turning AI ambition into real customer experience impact is where most organizations stumble. Join us to explore how leading CX teams are closing the gap between vision and execution to drive tangible outcomes. From aligning cross-functional teams to deploying AI across the entire customer journey, this event will arm you with practical strategies to make AI work—for your teams and your customers.
Chris Morrissey
Head of Zoom Contact Center
Zoom
Brittany Hodak
Author, Creating Superfans
Host, “The Creating Superfans” Podcast
Founder, The Superfan Company
MandyYeung Garby
Head of Global Sales Architects
Zoom
Rick Arps
Technical Sales Architect
Zoom
Brandon Knight
Head of ZCX Ecosystem
Zoom
Paula Morton
SVP, CX Delivery
Bridgepointe Technologies
Joe Mandrino
President, Business Portfolio Lead
Morning Consult
Max Malloy
VP, Digital Experience & Strategy
ProAssurance
Amy Roberge
Head of Global Zoom Phone and Contact Center Solutions Engineering
Zoom
Jonathan Hypes
Director of IT
Shield Co
Your event organizer
Zoom CX Summit
Zoom Video Communications
(Business is not registered)
55 Almaden Blvd. Ste. 600, San Jose, California 95113 US
1-888-799-9666