The enterprise deep dive: security for large merchants

Commerce is under scrutiny – from all sides. Behind the scenes, security has emerged as one of the biggest drivers of decisionmaking among enterprise merchants, as businesses look to protect against growing threats without compromising performance. 1

Based on insights from leading merchants , this eBook uncovers how security is shaping payment strategies – not just as a compliance requirement, but as a business enabler that influences everything from customer trust to operational agility.

Key takeaways include:

• Security is the number one priority Customer experiences and boosting loyalty are both important goals but improving ‘safety and security’ tops the list for merchants today.
• There’s a ‘good/great’ security gap While most are broadly confident, fewer than half of merchants say they’re very good at the aspects of security that matter most.

To keep pace with rising threats, merchants may want to close the gap between good and great. Explore what high-performing security could look like, and how you could build trust, resilience, and growth at scale.

1 PayPal e-Commerce Index, 2024. Research report was produced by PayPal, based on a study conducted by Fifth Quadrant with n=2047 consumers and n=623 businesses in the UK. Research was conducted online in July and August 2023.