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Virtual CX Summit: Building human connections in an AI-powered world

June 24th, 2025

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Building human connections in an AI-powered world

Everyone’s talking about AI—but turning AI ambition into real customer experience impact is where most organizations stumble. Join us to explore how leading CX teams are closing the gap between vision and execution to drive tangible outcomes. From aligning cross-functional teams to deploying AI across the entire customer journey, this event will arm you with practical strategies to make AI work—for your teams and your customers.












Speakers

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Chris Morrissey

Chris Morrissey
Head of Zoom Contact Center
Zoom

Brittany Hodak

Brittany Hodak
Author, Creating Superfans
Host, “The Creating Superfans” Podcast
Founder, The Superfan Company

MandyYeung Garby

MandyYeung Garby
Head of Global Sales Architects
Zoom

Rick Arps

Rick Arps
Technical Sales Architect
Zoom

Brandon Knight

Brandon Knight
Head of ZCX Ecosystem
Zoom

Paula Morton

Paula Morton
SVP, CX Delivery
Bridgepointe Technologies

Joe Mandrino

Joe Mandrino
President, Business Portfolio Lead
Morning Consult

Max Malloy

Max Malloy
VP, Digital Experience & Strategy
ProAssurance

Amy Roberge

Amy Roberge
Head of Global Zoom Phone and Contact Center Solutions Engineering
Zoom

Jonathan Hypes

Jonathan Hypes
Director of IT
Shield Co

Your event organizer

Zoom CX Summit

Zoom Video Communications
(Business is not registered)

55 Almaden Blvd. Ste. 600, San Jose, California 95113 US

1-888-799-9666

support@zoom.us