Business

GenX is less brand loyal than GenZ

Did you know that GenX is faster to switch brands after a negative experience compared to GenZ? Or that older…

1 month ago

Guide to building and expanding your business with Zoom

This guide offers a few ways to help you enhance customer service, improve collaboration, and support your growing remote or…

1 month ago

How to Win in the Data Economy

What is the data economy? How can you leverage it? And, why care–what’s possible once you’re successful? We conducted global…

1 month ago

Loyalty in Action: Delivering customer experiences that win hearts and wallets

Loyal customers spend more with their favorite brands and pay premium prices for products and services—even when there are other…

1 month ago

PayPal Evolving payments ebook

As an enterprise business grows, complexity multiplies. From regional regulations to consumer demands for diverse and local payment methods, each…

1 month ago

Avalara Tax Changes 2024 Midyear Update

The first half of 2024 presented impactful trends in sales tax policies and legislative proposals. Avalara is here to help…

1 month ago

CX Trends 2025 Landing Page

Today more than ever, consumers are expecting AI-powered interactions in every facet of their experience. With over 10,000 consumers and…

1 month ago

CX Trends 2025 Landing Page

Today more than ever, consumers are expecting AI-powered interactions in every facet of their experience. With over 10,000 consumers and…

1 month ago

State of B2B Buyer Report

Understanding the State of the B2B BuyerCommissioned to better navigate complexity, integration, and trust in the modern buying journey

1 month ago

Mind the (service) gap: How uncomplicated ESM connects your organization

Just as modern transportation networks connect distant locations through seamless routes, Enterprise Service Management (ESM) bridges isolated departments into one…

1 month ago